Quantum Neuron

Case study

Service Companies

In It's first 2 weeks, the Persona generated 2660 USD in revenue.

The implementation of Persona AI - named Marta - has revolutionised the daily service processes at Fit Meal. Within the first few weeks Persona AI has not only taken over the automatic handling of queries on multiple channels, but fully autonomous generated revenue of PLN 10 000 (USD 2660) supporting sales and engaging customers in dialogue.

Significant increase in customer activity:

5-10% initiated conversations receive a response

Customers are happy with their communication with Persona AI:

moving communication from SMS to Whatsapp increases the desire to talk, and one customer even wanted to... go out with Marta - Persona!

See the change

Challanges before Persona AI

Fitmeal faced an increasing number of customer enquiries, handling communications required constant manual replies to emails and the involvement of additional people.

Maintaining stable sales levels without automation involved the need for ongoing investment in marketing and cooperation with external specialists.

See the change

Solution

To write that we were most surprised by Persona's self-reliance is like writing nothing - She completes the transactions and makes sure I have completed the task I promised the client.

Results of Persona's work

$2660 Profit in the first two weeks

Over the past two weeks, Persona fully autonomously generated revenue of PLN 10 000 (USD 2660), even though its main purpose was to advise on dietary choices.

A completely new quality of customer service 24/7

The customer gets comprehensive messages in which sense of support and professionalism - I would venture to say, bigger than before.

Growth: 5-10% conversation with answers

Messages sent to WA provoke a response -. Martha manages to get people talking. With approximately 80-100 calls per day, 5-10% people respond.

Independent new Smart employee

To write that we were most surprised by Persona's self-reliance is like writing nothing - She completes the transactions and makes sure I have completed the task I promised the client.

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