Case study
Case study
Service Companies
Service Companies
How a Digital Human Qualified
a £250,000 High-Net-Worth Investor for a Whisky Investment Firm
How a Digital Human Qualified
a £250,000 High-Net-Worth Investor for a Whisky Investment Firm
How a Digital Human
Increased Average
Order Value by 30%
and Generated +$14,000
in Extra Revenue,
without any ad spent
Natural communication. Zero delays. Full operational relief.
Natural communication. Zero delays. Full operational relief.
Key Results at a Glance
£250,000
Lead Qualified
24/7
instant responses
(avg. 40–60 seconds)
£0
spent on extra sales team
Key Results at a Glance
£250,000
Lead Qualified
24/7
instant responses
(avg. 40–60 seconds)
£0
spent on extra sales team
Key Results at a Glance
£250,000
Lead Qualified
24/7
instant responses
(avg. 40–60 seconds)
£0
spent on extra sales team
THE CHALLENGE
Handling High-Net-Worth Conversations at Scale
High-Volume Customer Conversations,
Limited Time
Whisky Solutions works with investors for whom time, tone,
and immediacy are critical. The founder initially handled most investor communication personally, effective with a few leads, but impossible to scale once serious capital entered the picture.
Whisky Solutions works with investors for whom time, tone, and immediacy are critical. The founder initially handled most investor communication personally, effective with a few leads, but impossible to scale once serious capital entered
the picture.
High expectations from investors (speed, precision, tone)
High expectations from investors (speed, precision, tone)
High expectations from investors (speed, precision, tone)
Messages arriving across time zones, including nights and weekends
Messages arriving across time zones, including nights and weekends
Messages arriving across time zones, including nights and weekends
No capacity to handle multiple conversations simultaneously
No capacity to handle multiple conversations simultaneously
No capacity to handle multiple conversations simultaneously
Risk of losing HNWI leads due to delayed responses
Risk of losing HNWI leads due to delayed responses
Risk of losing HNWI leads due to delayed responses
Limited bandwidth to nurture relationships from the very first message
Limited bandwidth to nurture relationships from the very first message
Limited bandwidth to nurture relationships from the very first message
Customers communicating 24/7, support available only in business operating hours
Customers communicating 24/7, support available only in business operating hours
Customers communicating 24/7, support available only in business operating hours
Different approaches
Other Solutions Didn’t Deliver the Experience HNWI Expect
Other Solutions Didn’t Deliver the Experience HNWI Expect
Other Solutions Didn’t Deliver the Experience HNWI Expect
The team explored multiple forms of automation and operational support — from standard tools to outsourced assistance.
The team explored multiple forms of automation and operational support — from standard tools to outsourced assistance.
The team explored multiple forms of automation and operational support — from standard tools to outsourced assistance.
None were able to hold a natural, credible conversation aligned with the expectations of high-net-worth investors.
None of them enabled natural, ongoing conversations or allowed customers to be supported at the exact moment they needed help.
None of them enabled natural, ongoing conversations or allowed customers to be supported at the exact moment they needed help.
Manual support
Manual support
Manual support
delayed responses
delayed responses
delayed responses
Traditional automation
Traditional automation
Traditional automation
unnatural tone
unnatural tone
unnatural tone
Outsourcing
Outsourcing
Outsourcing
no nuance in communication
no nuance in communication
no nuance in communication
And no continuity of the relationship
And no continuity of the relationship
And no continuity of the relationship
Why These Attempts Fell Short
Why These Attempts Fell Short
Why These Attempts Fell Short
When communicating with investors allocating tens or hundreds of thousands of pounds, every delay and unnatural response erodes trust.
When communicating with investors allocating tens or hundreds of thousands of pounds, every delay and unnatural response erodes trust.
When communicating with investors allocating tens or hundreds of thousands of pounds, every delay and unnatural response erodes trust.
People expect clarity, fast support, and sometimes, a conversation with someone who understands their goals and challenges. No previous system delivered that.
People expect clarity, fast support, and sometimes, a conversation with someone who understands their goals and challenges. No previous system delivered that.
People expect clarity, fast support, and sometimes, a conversation with someone who understands their goals and challenges. No previous system delivered that.
THE SOLUTION – QUANTUM'S DIGITAL HUMAN
The Breakthrough
The Breakthrough
The Breakthrough
A Quantum Neuron Digital Human Handling Investor Conversations
A Quantum Neuron Digital Human Handling Investor Conversations
A Quantum Neuron Digital Human Handling Investor Conversations
Within 48 hours of deployment, the Digital Human became the first line of investor communication engaging in fully natural conversations with response times of roughly one minute.
Within 48 hours of deployment, the Digital Human became the first line of investor communication engaging in fully natural conversations with response times of roughly one minute.
Within 48 hours of deployment, the Digital Human became the first line of investor communication engaging in fully natural conversations with response times of roughly one minute.
Messenger
Contact Forms
DIGITAL HUMAN IN ACTION
The Digital Human stepped in to warm leads, ask the right qualification questions, and quickly understand each investor’s profile. By doing so, it filtered noise from signal and pinpointed the most promising, high-value opportunities, before a human ever had to get involved.
Marta worked exclusively on existing leads and customers, using Neuron Leads to revive conversations, follow up naturally, and re-engage inactive users.
INSTANT IMPROVEMENTS
Results?
Results?
Results?
A Qualified £250,000 Investor through
a natural conversation
A Qualified £250,000 Investor through a natural conversation
£250,000, value of the qualified investor lead
£250,000, value of the qualified investor lead
100% Natural conversation flow
100% Natural conversation flow
100% Natural conversation flow
Average response time, under 1 minute
Average response time, under 1 minute
Average response time,
under 1 minute
One system handling both support and sales
One system handling both support and sales
One system handling both support and sales
Full operational relief for the founder
Full operational relief for the founder
Rebecca
Rebecca
Hello, I’m Rebecca from Alternative Assets UK. My role is to understand what you’re looking for – whether short or long term – and your broader goals, so I can point you toward the right opportunities. May I ask where you’re currently at in your career?
Hello, I’m Rebecca from Alternative Assets UK. My role is to understand what you’re looking for – whether short or long term – and your broader goals, so I can point you toward the right opportunities. May I ask where you’re currently at in your career?
I’m retiring next week.
I’m retiring next week.
Rebecca
Rebecca
That’s exciting, congratulations, not long to go now. To make sure I stay aligned with what suits you best, would you describe yourself as more of a cautious saver, an investor, or a bit of both?
That’s exciting, congratulations, not long to go now. To make sure I stay aligned with what suits you best, would you describe yourself as more of a cautious saver, an investor, or a bit of both?
Both, really. Medium risk, long-term, though not too long now.
Both, really. Medium risk, long-term, though not too long now.
Rebecca
Rebecca
That makes sense, especially with retirement so close. Just to calibrate expectations, what sort of returns are you seeing currently, around 3%, 6%, or closer to 10%? And roughly how much are you looking to invest?
That makes sense, especially with retirement so close. Just to calibrate expectations, what sort of returns are you seeing currently, around 3%, 6%, or closer to 10%? And roughly how much are you looking to invest?
About 6% returns. Over £250,000.
About 6% returns. Over £250,000.
Rebecca
Rebecca
That’s a strong position to be in. Many clients
in a similar situation focus on a comfortable retirement and tax-efficient growth. Based on what you’ve shared, one area that consistently stands out is whisky cask investment – offering inflation protection, tax advantages, and historically steady returns. Does that direction resonate with you?
That’s a strong position to be in. Many clients in a similar situation focus on a comfortable retirement and tax-efficient growth. Based on what you’ve shared, one area that consistently stands out is whisky cask investment – offering inflation protection, tax advantages, and historically steady returns. Does that direction resonate with you?
Yes, that makes sense.
Yes, that makes sense.
Rebecca
Rebecca
In that case, I’d suggest Whisky Solutions Ltd – fully licensed, government-bonded storage, and a strong track record with investors like yourself. If and when you’re ready, I can arrange a no-obligation conversation with a specialist broker. There’s absolutely no pressure.
In that case, I’d suggest Whisky Solutions Ltd – fully licensed, government-bonded storage, and a strong track record with investors like yourself. If and when you’re ready, I can arrange a no-obligation conversation with a specialist broker. There’s absolutely no pressure.
Thank you. I’ll let you know in due course.
Thank you. I’ll let you know in due course.
CEO'S TESTIMONY
Founder’s Perspective:
Founder’s Perspective:
Founder’s Perspective:
Adam Francis
Whisky Solutions CEO
I was sceptical about using a Digital Human at first, but after the initial conversations I saw that it works exactly the way our investors expect, fast, natural, and precise.
I was sceptical about using a Digital Human at first, but after the initial conversations I saw that it works exactly the way our investors expect, fast, natural, and precise.
Qualifying a £250,000 investor was the moment
I realised how much time and stress this system removes from my day-to-day operations.
Qualifying a £250,000 investor was the moment I realised how much time and stress this system removes from my day-to-day operations.
Tired of your sales team repeating the same answers instead of closing deals?
Tired of your sales team repeating the same answers instead of closing deals?
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Welcome to the world, where your next Top Performer isn't human.
contact@quantumneuron.ai
Social Profiles
Created with 🖤 for technology
Quantum Neuron Inc. 169 Madison Ave STE 15768 New York, NY 10016
Welcome to the world, where your next Top Performer isn't human.
contact@quantumneuron.ai
Social Profiles
Quantum Neuron Inc. 169 Madison Ave STE 15768 New York, NY 10016
Created with 🖤 for technology
Welcome to the world, where your next Top Performer isn't human.
contact@quantumneuron.ai
Social Profiles
Created with 🖤 for technology
Quantum Neuron Inc. 169 Madison Ave STE 15768 New York, NY 10016