
Case study
Fairs
Ptak Warsaw Expo, one of the largest trade fair organisers in Europe, struggled with the challenge of handling a large number of leads efficiently generated at events. They needed a solution to quickly and effectively manage leads and increase their conversion to specific business activities, such as sales meetings.
Significant increase in speed of customer service: from 2-3 weeks to 30 seconds - 120 seconds
Customers did not recognise AI: clients preferred to talk to Persona than to a human being
Challanges before Persona AI
Ptak Warsaw Expo, one of the largest trade fair organisers in Europe, struggled with the challenge of handling a large number of leads efficiently generated at events.
They needed a solution to quickly and effectively manage leads and increase their conversion to specific business activities, such as sales meetings.
Solution
Our Neuron Leads System integrated with AI Persona was implemented and operated for five days, supporting communication channels such as email and WhatsApp. AI Persona, in collaboration with their staff, was tasked with qualifying leads, warming them up, and making sales appointments, while also providing full reports via Google Sheets.
Funnel structure
10,690 Leads Captured
895 Marketing Qualified Leads

1 223 Conversations
521 Sales Qualified Leads
80 High Intent Leads

Results of Persona's work
Costs & ROI
Human team time estimation:
Benefits
Process automation: AI Persona has taken over most of the tasks related to handling and qualifying leads, easing the burden on the sales team.
Speed of action: In just five days, Ptak Warsaw Expo managed to analyse and created more than 500 Sales Qualified Leads, which significantly accelerated their sales process.
Reliable data: The integration with Google Sheets provided clients with a clear report, enabling them to follow up fully based on accurate data.
Increased sales efficiency: The scheduling of 80 appointments for High Intent leads in such a short time proves the effectiveness of communication automation and the power of AI-based solutions.




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